Google Pay rolls out support for peer-to-peer payments and mobile ticketing

Google Pay rolls out support for peer-to-peer payments and mobile ticketing

Google is making several updates to Google Pay, its recently-rebranded service for all its different payments tools. Most of these updates were announced earlier this year, but now, Google says they’re actually going live in the app.

One of the additions is peer-to-peer payments. You could already pay or request money from a friend through Google Pay Send, but as of today, you can also do it into the main Google Pay app.

Gerardo Capiel, Director of Product Management at Google Pay, noted that this makes it easier to split the bill with your friends — if you bought something with Google Pay, you can tap on the purchase and then request payment from up to five people.

Since Google is basically combining two apps,  it sounds like Google Pay Send isn’t long for this world — as Capiel put it, “We want to basically bring everything into Google Pay,” but he said the timing is “TBD” on when Pay Send might be shut down.

The Google Pay app is also gaining the ability to save mobile tickets and boarding passes, to be found in a new Passes tab that will also include loyalty cards and gift cards. Ticketmaster and Southwest are supported at launch, and Google says it has plans to add Eventbrite, Singapore Airlines and Vueling.

Google pay

While some of Google Pay’s functionality (like the new Passes Tab) is limited to Android, Capiel said the goal is to support users on any platform. So you can also access Google Pay on the web and on an iOS app. Now Google says it’s making it easier to manage all your payment information across platforms, allowing users (for example) to update their payment info on the web and see it reflected in their app.

Looking ahead, Capiel said his team plans to add support for more ticketing partners, and also to launch the Google Pay app in more countries — particularly the ones where the service is already being used for online payments.

“We’re working to bring everything into the app,” he added. “Some things are a little trickier than others, for a number of reasons, but we will continue to make the experience as complete as possible.”

Source: Mobile – Techcruch

Starbucks’s mobile payment service is slightly outpacing Apple’s

Starbucks’s mobile payment service is slightly outpacing Apple’s

People really love getting their coffee more quickly. Starbucks, which has operated its own mobile payments service since 2011, is the market leader in terms of mobile payments users, beating out Apple Pay, Google Pay, and Samsung Pay, according to a new reporter from eMarketer out this morning. However, Starbucks’ lead over Apple Pay is only a small one – in 2017, it had 20.7 million users compared with Apple Pay’s 19.7 million. And that gap will remain small this year, with 23.4 million using Starbucks’ mobile payments compared with 22 million using Apple Pay.

The wide adoption of the Starbucks mobile payment service is not only due to speed and convenience that the barcode-based payment system offers – it’s also because payments are tied to loyalty, and the Starbucks app is where customers can monitor and manage their card balance and their “star rewards.” In addition, Starbucks has the benefit of being able to offer a consistent payments experience across its stores – there’s never a question in consumers’ minds as to whether they can use its mobile payments service. They know they can.

Other mobile proximity payment services don’t have the same advantage, as many retailers still don’t offer payment terminals that support the tap-to-pay services like Apple Pay and Google Pay.

According to eMarketer’s forecast, 23.4 million people ages 14 and older will use the Starbucks app to make a point-of-sale purchase at least once every six months, compared with 22 million who will use Apple Pay, 11.1 million who will use Google Pay, and 9.9 million who will use Samsung Pay.

Those numbers will increase across the board through 2022, but the rankings will remain the same – with Starbucks then seeing 29.8 million users to Apple Pay’s 27.5 million.

However, this forecast appears to be discounting the impact of the recent expansion of Apple Pay, which will allow users to send payments to friends through iMessage. When you receive this money, it’s added to an Apple Pay Cash card in your iPhone’s Wallet, which can then be used in stores, in addition to in apps or online. This built-in payments service inside one of the largest messaging platforms could prompt more users to adopt Apple Pay, even if they hadn’t before.

Another note: it seems which services are more popular than others is also tied to how long they’ve been around.

Apple Pay launched before Samsung and Google Pay, and is now accepted at more than half of U.S. merchants. Google Pay isn’t as widely accepted, but is pre-installed on Android, which will help it grow. Samsung Pay, meanwhile, has the lowest adoption in terms of users, but is most accepted by merchants, says eMarketer.

The rankings of the various payment services wasn’t the only notable finding from eMarketer’s new report.

The analysts also found that this year, for the first time, more than 25 percent of U.S. smartphone users ages 14 and older, will have used a mobile payment service at least once every six months. The number of payments users will increase by 14.5 percent to reach 55 million by the end of 2018, the firm estimates.

But over the next several years, these top four services will see their share of the mobile payments drop, even as their user numbers grow. That’s because they’ll face increased competition from other new payment apps, including those from merchants themselves.

“Retailers are increasingly creating their own payment apps, which allow them to capture valuable data about their users. They can also build in rewards and perks to boost customer loyalty,” eMarketer forecasting analyst Cindy Liu says.

eMarketer’s forecast (paywalled) is based on an analysis of third-party data, including Forrester, Juniper Research, and Crone Consulting’s data.

 

 

Source: Mobile – Techcruch

Google Pay’s app adds boarding passes, tickets, p2p payments and more

Google Pay’s app adds boarding passes, tickets, p2p payments and more

Google Pay got a big upgrade at Google I/O this week. At a breakout session, Google announced a series of changes to its payments platform, recently rebranded from Android Pay, including support for peer-to-peer payments in the main Google Pay app; online payments support in all browsers; the ability to see all payments in a single place, instead of just those in-store; and support for tickets and boarding passes in Google Pay’s APIs, among several other things.

Some of Google Pay’s expansions were previously announced, like its planned support for more browsers and devices, for example.

However, the company detailed a host of other features at I/O that are now rolling out across the Google Pay platform.

One notable addition is support for peer-to-peer payments which is being added to the Google Pay app in the U.S. and the U.K.

And that transaction history, along with users’ other payments, will all be consolidated into one place.

“In an upcoming update of the Google Pay app, we’re going to allow you to manage all the payment methods in your Google account – not just the payment methods that you used to pay in-store,” said Gerardo Capiel, Product Management lead at Google Pay, during the session at I/O. “And even better, we’re going to provide you with a holistic view of all your transactions – whether they be on Google apps and services, such as Play and YouTube, whether they be with third-party merchants, such as Walgreens and Uber, or whether they’re transactions you’ve made to friends and families via our peer-to-peer service,” he said.

The company also said it would allow users to send and request money, manage payment info linked to their Google accounts, and see their transaction history on the web with the Google Pay iOS app, too.

And because I/O is a developer conference, many of the new additions were in the form new and updated APIs.

For starters, Google launched a new API for incorporating Google Pay into other third-party apps.

“Via our APIs, we’re going to enable these ready-to-pay users [who already have payment information stored with Google Pay] to also checkout quickly and easily in your own apps and websites,” Capiel said.

The benefit to those developers who add Google Pay support is an increase in conversion rates and faster monetization, he noted.

Plus, Google added support for tickets and boarding passes to the Google Pay APIs, where they joined the existing support for offers and loyalty cards.

This allows companies such as Urban Airship or DotDashPay to help business clients distribute and update their passes and tickets to Google Pay users.

“It shows an even stronger commitment on Google Pay’s part to make the digital wallet a priority,” Sean Arietta, founder and CEO of DotDashPay, told TechCrunch, following the presentation. “It also reinforces their focus on partners like DotDashPay to help build connections between consumers and brands. The fact that they are specifically highlighting a complete experience that starts with payments and ends with an NFC tap-to-identify, is really powerful. It makes the Google Pay story now complete,” he added.

Urban Airship was also touting the changes earlier this week, via a press release.

“We help businesses reinvent the customer experience by delivering the right information at the right time on any digital channel, and mobile wallets fill an increasingly critical role in that vision,” Brett Caine, CEO and president of Urban Airship, said in a statement. “Google Pay’s new support for tickets and boarding passes means customers will always have up-to-date information when they need it most – on the go.”

Some of Google’s early access partners on ticketing include Singapore Airlines, Eventbrite, Southwest, and FortressGB, which handles major soccer league tickets in the U.K. and elsewhere.

In terms of transit-related announcements, Google added a few more partners who will soon adopt Google Pay integration, including Vancouver, Canada and the U.K. bus system, following recent launches in Las Vegas and Portland.

The company also offered an update on Google Pay’s traction, noting the Google Pay app just passed 100 million downloads in the Google Play store, where it’s available to users in 18 markets worldwide.

Soon, Google said it will launch many of the core features and the Google Pay app globally to billions of Google users worldwide.

Source: Mobile – Techcruch